Refund policy
At ZapTroni, we value your satisfaction and strive to provide a smooth shopping experience.
If you’re not completely satisfied with your purchase, we’re here to help.
Returns:
You may return most new, unopened items within 30 days of delivery.
Items must be returned in their original condition and packaging.
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Refunds:
Once your return is received and inspected, we’ll notify you by email.
Approved refunds are processed within 5–7 business days to your original payment method.
Exchanges:
If you receive a defective or incorrect product, contact us at zaptronic7@gmail.com within 7 days of delivery for a replacement.
Non-returnable items:
Digital or downloadable products
Clearance or sale items
For questions about your order or return, contact our support team anytime at zaptronic7@gmail.com
ZapTroni reserves the right to refuse returns that do not meet the conditions above.